How do I change or cancel my appointment?
If you want to change or cancel your appointment you can do this by logging in on to the website of the Centrale Tandarts Dienst or by clicking on the confirmation e-mail which you received from the Centrale Tandarts Dienst. Here you can easily change or cancel the appointment.
You can change or cancel your appointment free of charge up to 12 hours before the start of your appointment. Please note that if you change or cancel your appointment at the last moment the dentist may charge you a fee.
If you have a question you may always e-mail of or call the Centrale Tandarts Dienst.
How do I pay the dentist?
Please check with your insurer if (part of) the dental treatment is reimbursed. For Dutch children up to the age of 18 the dental treatment is reimbursed by the health insurer. After your treatment you normally have to pay your dentist directly. If you prefer to receive an invoice you need to agree this upfront with the dentist.
What does a visit to the dentist cost?
The maximum tariffs are the same for each dentist and are fixed each year by the Dutch Healthcare Authority(https://www.nza.nl/1048076/1048144/TB_CU_7135_04__Tariefbeschikking_tandheelkundige_zorg.pdf). This does not mean that each dentist charges the same for each treatment. Each part of a treatment has its own code. The tariffs have been fixed for each part / code. It may however be the case that a dentist decides to use more parts for a treatment then another dentist. The dentist may for example take an extra radiography or consultation. Because of this there can be differences in the overall cost of a treatment between different dentists.
For a simple consultation and small radiography you pay €20.08 + €14.80 = €34.88.
For treatments above €250 dentists are obliged to first provide you with a cost proposal. If you find the proposal too high or think you do not need all the parts, you can always ask another dentist for a competing proposal in order to compare. If you have a dental insurance, please check with your health insurer what parts are reimbursed.
What is the Dentrale Tandarts Dienst policies on cookies?
How do I choose a good dentist?
With the help of the Centrale Tandarts Dienst you can swiftly find and select a good dentist in your own neighbourhood and directly make an appointment online.
Type your address or let our website find you and press “emergency appointment”. Subsequently you will see a map with below a list of dentists in your neighbourhood with whom you can make directly an appointment online.
You can select a dentist using the following criteria:
When you select a dental practice, you will see additional information on the dentist practice and the dentists who work there. After which you can choose the dentist who you prefer.
How does the selection of dentists come about?
On the website of the Centrale Tandarts Dienst only dentist appear who are a member of the Centrale Tandarts Dienst. The dentists themselves are responsible for their own profile on the website. The Centrale Tandarts Dienst checks if the dentist is a member of one of the Dutch professional association (Royal Dutch Society for the Promotion of Dentistry (“KNMT”) or Association of Dutch Dentists (“ANT”)) and is registered in the BIG (official register for all individual healthcare professionals). For verification, all the member dental practices have been visited by the Centrale Tandarts Dienst.
How do I make an appointment?
Choose a time slot which is available in the agenda of the dentist you have selected. You will get an appointment confirmation on your screen and receive a confirmation email. Didn’t receive it? Please check your spam box. The dentist you selected will receive your application for an appointment at the same time and will reconfirm the date and time. One day and one hour before your appointment you will receive a reminder, to help you get there on time.
What does it cost to use the Centrale Tandarts Dienst?
The use of the Centrale Tandarts Dienst website is entirely free for patients. Please note, that there are cost involved for a consultation or treatment by a dentist member of the Centrale Tandarts Dienst. Please check with your health insurer if you qualify for reimbursement.
I have another question…
Do you have another question? Please contact us via firstname.lastname@example.org or call us. We will do our best to answer your question as soon as possible.
Where is the Centrale Tandarts Dienst active?
On the website of the Centrale Tandarts Dienst you will only find dentists in Amsterdam for now. We intend to start adding dentists in the rest of the Netherlands soon.
Is the Centrale Tandarts Dienst a dental practice and can I make an appointment for a dental treatment?
No, the Centrale Tandarts Dienst doesn’t provide any medical care whatsoever. We help you to find a suitable dentist in in case of emergency or if you are looking for a (new) dentist in your neighbourhood.
Are the cost of dental treatment reimbursement by my health insurer?
Check before you make an appointment with a dentist if the cost or a part of the cost of the dental treatment will be reimbursed by your health insurer.
What is the benefit of having an account with the Centrale Tandarts Dienst?
With your own account at the Centrale Tandarts Dienst you can swiftly make an online appointment with dentists without having to complete your personal information each time. Moreover you can keep your dental records – like radiographies, treatment records and appointments – in one secure central online location, so that you always have access where and when you need them. Moreover you can easily share your radiographies with your dentist by emailing them. This prevents unnecessary radiographies being taken and save you cost.
What happens with my personal data?
We ask you to provide us with minimum information, such as name, phone number, email address, aim of the appointment and other medical relevant information for your dental appointment. We send these data secure to your selected dentist. We will never pass on your personal data to others accept for the dentist you have selected to share your information with via email.
Your dental records in your own account are only accessible by yourself and the dentist (practice) you have selected to share them with via email.
How can I close my account with the Centrale Tandarts Dienst?
If you send an e-mail with a request to close your account to email@example.com, we will close your account and delete all your dental records as soon as possible.
Who or what is the Centrale Tandarts Dienst?
With the help of the Centrale Tandarts Dienst you will be able to swiftly find the next available dentist in case of an emergency or if you need a dentist in your neighbourhood and directly online want to make an appointment.
Moreover you can set-up your own account where you can centrally store all your dental records securely online, so that you always have access to your radiography, dental records and appointments where ever and whenever you need them.
Which dentists are listed on the website of the Centrale Tandarts Dienst?
At this moment we only list dentists in Amsterdam. We will soon start connecting dentists in the rest of the Netherlands.
Which dentist is best for me?
Which dentist is best for you depends on a number of factors: When is the dentist available? Where is the dentist established? What is the experience and specialisation of the dentist? Which languages does the dentist speak? Most important is that you trust the dentist you have selected.
What does the Centrale Tandarts Dienst do?
At the Centrale Tandarts Dienst you can swiftly find a dentist (also in case of an emergency) in the neighbourhood and directly online make an appointment.
You can also centrally securely store all your dental records online with us, so that you always have access to your radiography, dental records and appointments where ever and whenever you need them.
How does the Centrale Tandarts Dienst earn money?
For the patient the usage of the Centrale Tandarts Dienst website is free. The Centrale Tandarts Dienst earns money from the member dentists who pay a fixed fee per annum and per appointment. Patients can easily make online appointments with the dentist, who can save time better used for treating patients. In addition, it will help dentists fill in last minute gaps in their schedule with emergency appointments for patients in need and pain.
Founders of the Centrale Tandarts Dienst
The founders of the Centrale Tandarts Dienst started the Dental Emergency Practice in the OLVG hospital in Amsterdam in 2013. Aim of the Dental Emergency Practice was to further improve the access and quality of the emergency dental help in the evening and weekends in Amsterdam.
The objective of the Centrale Tandarts Dienst is to further improve the access and quality of the dental emergency help during the day time in Amsterdam.
In a time when more and more people do not have the time or the money to visit their dentist for a check-up regularly, the demand for emergency dental help will increase. The Centrale Tandarts Dienst would like to help these people to swiftly find the first available dentist in the neighbourhood who can help to alleviate the pain.